Returns and Exchanges
At Earth Rhythm, we strive to ensure your skin and hair love our products as much as we do. If you are not completely satisfied with your purchase, you can initiate a return or exchange within 15 days of delivery provided the items are unused and in their original packaging.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Check
Ensure the product is unopened, with all seals intact, and pack it securely in the original Earth Rhythm box.
Pickup Arrangement
Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the package.
Refund Processing
After our laboratory team verifies the returned items, your refund will be credited to your original payment method within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing